Service Department

Why service at Colonial Volkswagen of Medford? Here are a few great reasons!

Our Service Department Features:

  • Each of our 9 technicians are VW factory certified.
  • State-of-the-Art diagnostic machines and computerized equipment
  • Complimentary round trip shuttle service from 8:00am to 4:00 to any destination within the City of Medford.
  • Extensive inventory of Genuine Volkswagen parts and accessories ( if we don't have the right part needed to service your vehicle, we will buy it from another dealer in our are and complete your repair at no additional charge to you)
  • We service ANY make/model vehicle
  • Comfortable waiting room with magazines, fresh coffee, Cable television.
  • Free WIFI in building
  • One-Stop full service detail center
  • Daily rental for our customers at competitive rate Competitive pricing on all repairs and service. Our advisors will work with you to find cost effective solutions to repairing your vehicle.
  • Convenient Real Time Online Appointment scheduling 24 hours a day, no need to wait for a response.
  • 1 Year/ 12,000 mile warranty on repairs.

Point to Point Service

Provides transportation for you to your office and back if you need to leave a vehicle while being serviced. Our service shuttle drivers have a working knowledge of the area and will drop you off as well as pick you up.

Convenient Saturday Service Hours

Busy work schedule? Our weekend hours are just for you and every service is available. We are open Saturday 8:00-4:00pm to better serve you.

Monthly Service Specials

We offer great monthly service specials to help you save! Here are this months...

View our Service Specials

View our Parts and Accessory Specials

View our Service Menu

We look forward to serving you!

Call or email one of our service advisors to arrange service and assist you Schedule Service online now.


Frank Dicostanzo

Service Director

14 years VW Experience


Tom Bowes

Service Advisor


Rusty Hogan

Service Advisor


Jodi Fantasia

Service Advisor


Stephanie Aguinaldo

Appointment Coordinator

4 years Customer Service Experience


Jevon Smith

Shuttle / Valet Concierge

1 year VW Experience


Charles Moyer

Shop Foreman

VW Master Technician

27 years VW Experience


Guy Vetrano

Master Certified Technician

17 years VW Experience


Marco Gomes

VW Certified Technician

VW High Voltage Certified Technician

16 years VW Experience


Dennis Almas

VW Certified Technician

14 years VW Experience


John Zych

VW Certified Technician

UTI Graduate Technician

8 years VW Experience


Mark Doron

VW Certified Technician

8 years VW Experience



Andrew Killmeyer

Master Certified Technician

8 years VW Experience / UTI Graduate


Cristian Vasquez

VW Certified Technician

UTI Graduate

5 years VW Experience


Charles Psiridis

VW Certified Technician

4 years VW Experience


Silas Belden

VW Certified Technician


Anton Mitchell

VW Certified Technician


Sean Colbert

VW Certified Technician


Derek Dibona

VW Certified Technician

Schedule your vehicle service online and you will hear from one our our service team members promptly to answer your questions and confirm your appointment.

- or Call (781) 475-5200 -

We look forward to serving you!

Learn more about your Volkswagen at

Colonial Volkswagen of Medford | 340 Mystic Ave Medford, MA 02155
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